Summary Evaluation 2012

I. Assertive Communication Workshop for Women Faculty, Spring 2012

Results from the post-workshop evaluations revealed that faculty gained a variety of concrete skills and tips to use in communicating with peers, administrators, students, and employees, as well as in professional negotiations. These skills and tips included how to use “fogging” to deal with criticism, how to use repeated assertion to get your point across, being sure to take enough time to make important decisions, and learning to accept compliments without minimizing or negating them. Overall, faculty said the workshops lived up to their expectations, that they derived useful suggestions for new skill applications from the workshops, and that they were glad to have participated.

Many faculty were enthusiastic about the continued opportunity to participate in workshops and networking with other women at FIU for professional advancement. It was also widely noted that many of the skills modeled in role-play interactions between academic colleagues would be useful to teach to graduate students. Several faculty mentioned resources to the workshop audience that they had personally used to assist in determining authorship and communicating assertively. These resources were disseminated to workshop participants the following day via email, along with a contact list of all workshop participants as requested for networking and follow-up purposes.

For future presentations, faculty asked that we spend more time on each of the two workshop sessions – the “Negotiation Skills” session and the “Creating a Positive Image” session. Faculty also asked for more role-playing and more practice in the “Creating a Positive Image” session as well as more opportunities to discuss or witness positive examples of negotiations in the “Negotiation Skills” session.

II. Detailed Evaluation Results for “Negotiation Skills” session

Thirty-seven women participants completed evaluations of the “Negotiation Skills” session.

Questions & Responses
The Negotiation Skills session lived up to my expectations
N = 37 Mean = 5.14 (SD = .98) Range = 1 (strongly disagree) – 6 (strongly agree)
The session gave me useful suggestions for new skill applications involved in negotiation
N = 37 Mean = 5.08 (SD = .98) Range= 1 (strongly disagree) – 6 (strongly agree)
I am glad I took the time to participate in the session
N = 37 Mean = 5.46 (SD = .90) Range = 1 (strongly disagree) – 6 (strongly agree)

Question & Sample Answers

Please give an example of at least one thing you learned and will definitely take from the Negotiation session to use in your daily life. (open-ended)

• Remain professional and don’t get emotional.

• The need to ask for time to think things over. The importance of asking for something in return if it seems like your willingness to help is being abused.

• Assertiveness is a skill that must be practiced – liked practicing saying “no.” Ask for more time to make a decision when asked to do something – this will allow for more time to consider alternative for negotiation.

• The lesson for me it’s that it is OK to negotiate.

• Don’t always give reasons. Just say “no.”

• Do your homework.

Additional Comments

• Great session – skits were excellent ice-breakers.

• I learned a lot from talking to members in the table during the breaks.

• There is a lot to cover and many people had things to discuss. This could be a workshop in itself.

• Loved the fogging exercise.

III. Detailed Evaluation Results for “Creating a Positive Image” session

Thirty of 44 participants completed evaluations of the “Creating a Positive Image” session.

Questions and Answers

  • The Creating a Positive Image session lived up to my expectations
    N = 29 Mean = 4.72 (1.51)1 Range = (strongly disagree) - 6 (strongly agree)
  • The session gave me useful suggestions for new skill applications involved in negotiation
    N = 29 Mean = 4.83 (1.47) Range = 1 (strongly disagree) - 6 (strongly agree)
  • I am glad I took the time to participate in the session
    N = 30 Mean = 5.07 (1.48) Range = 1 (strongly disagree) - 6 (strongly agree)

Question & Sample Answers

Please give an example of at least one thing you learned and will definitely take from the Creating a Positive Image session to use in your daily life. (open-ended)

• Active listening - brief response that mirrors critique

• Say 'Thank you' without trying to justify it.

• Be agreeable to the person who is criticizing you. It is very disarming.

• When rightfully accused, accept your mistakes and be ready to make changes for the future. When complimented, say yes and shut up. This will be very helpful for me.

• Accept compliment without explanation

• Accepting positive feedback is okay. Not to undermine achievements. Silence is golden! Just say "thank you" and take credit where it is due. Fogging technique.

Additional Comments

• More role-playing

• More practice

• This is a wonderful idea. We need many more sessions such on these.

• Excellent to hear the common challenges and potential solutions. And just to get together with so many positive female role models.